- Vehicles
- 1,318,189
- Built between
- Aug 1990 – Jun 1994
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 30 August 1999
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between August 1990 and June 1994. If yours was built outside that window, it is not part of this recall.
- 1991, 1993-1994 Chrysler Town AND CountryBuilt August 1990 to June 1994
- 1991, 1993-1994 Dodge CaravanBuilt August 1990 to June 1994
- 1991, 1993-1994 Dodge Grand CaravanBuilt August 1990 to June 1994
- 1991, 1993-1994 Plymouth Grand VoyagerBuilt August 1990 to June 1994
- 1991, 1993-1994 Plymouth VoyagerBuilt August 1990 to June 1994
What the defect is
Vehicle description: mini vans. The bolts used to attach the strut to the body and the rear liftgate can accumulate fatigue damage if three factors combine. If the bolt is loose, the gas strut is over-pressurized, and the frequency of opening and closing cycles is higher than for the average customer, the bolt can fail.
What could happen
Personal injury could occur if the bolts break allowing the liftgate to fall suddenly.
What gets fixed
DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
Timeline
- Vehicles builtAugust 1990 to June 1994
- Recall reported to NHTSA2 September 1999
- Owners notified30 August 1999
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 September 1999.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Official source
- Recalling manufacturer
- DAIMLERCHRYSLER CORPORATION
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owner notification began during august 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-327-4236.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.