Defect Description For Recall
Isuzu Technical Center Of America, Inc. (Isuzu) Is Recalling Certain 2019 Isuzu Npr-Hd, Npr-Xd, Nqr, Nrr, Chevrolet 4500Hd, 4500Xd, 5500Hd, And 5500Xd. The Odometer Accurately Measures The Distance Traveled In Miles, But Erroneously Indicates That They Are Kilometers In The Lcd Display Instead Of Miles.
Make Of Vehicle
CHEVROLET
Model Of Vehicle
LOW CAB FORWARD 4500
Year
2019
Recall Campaign Number
19V064000
Component Description
Electrical System: Instrument Cluster/Panel
Effect Of Defect
An Incorrect Odometer Reading Could Lead To An Unintended Delay In Critical Safety Related Maintenance, Potentially Impairing The Safe Operation Of The Vehicle And Increasing The Risk Of A Crash.
Fix Defect
Isuzu Will Notify Customers And Dealers To Inspect The Odometer Lcd On Their Vehicle. If The Distance Traveled Is Listed As ‘Mi’ (Miles), The Customer Or Dealer Will Be Requested To Inform Isuzu And The Recall For That Vehicle Will Be Deemed Complete. If The Distance Is Listed As ‘Km’ (Kilometers), The Customer Will Be Requested To Take The Vehicle To The Dealer, And The Dealer Will Replace The Meter Cluster With One That Indicates ‘Mi’ (Miles). The New Odometer Will Be Reprogrammed To Reflect The Number Of Miles Traveled That Was Indicated On The Original Odometer. The Recall Began March 13, 2019. Isuzu Owners May Contact Isuzu Customer Service At 1-866-441-9638, GM Owners May Contact GM Customer Service At 1-800-862-4389.
Vehicle Manufacturer
Isuzu Technical Center Of America, Inc.
Start Of Manufacture
20180828
End Of Manufacture
20180828
Type Of Vehicle Recall
V
Number Affected
264
Date Owners Notified
20190313
Initiated By
Mfr
Responsible Manufacturer
Isuzu Technical Center Of America, Inc.
Date Report Received
20190208
Make Campaign Number
V1901
Part Number
Federal Motor Vehicle Safety Standard
101