Ford C-Max (2013) – 20V331000

Defect Description For Recall

Ford Motor Company (Ford) Is Recalling Certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape And C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln Mkz, And 2015 Mkc Vehicles. These Vehicles Were Previously Recalled And Repaired Under Recalls 15V-246, 16V-643 Or 17V-210, However The Repair May Not Have Been Completed Properly. A Component Within The Door Latches May Break Making The Doors Difficult To Latch And/Or Leading The Driver Or A Passenger To Believe A Door Is Securely Closed When, In Fact, It Is Not.

Make Of Vehicle

FORD

Model Of Vehicle

C-MAX

Year

2013

Recall Campaign Number

20V331000

Component Description

Latches/Locks/Linkages:Doors:Latch

Effect Of Defect

A Door That Is Not Securely Latched Could Open While The Vehicle Is In Motion, Increasing The Risk Of Injury To A Vehicle Occupant.

Fix Defect

Ford Will Notify Owners, And Dealers Will Inspect The Latch Date Codes To Confirm If The Repair Was Done Correctly, And Replace The Side Door Latches If Necessary, Free Of Charge. Owners Will Also Have The Option To Inspect Their Own Vehicle’S Door Latches And Enter The Date Codes Into A Website To Determine If The Latches Are Correct. This Recall Began July 27, 2020. Owners May Contact Ford Customer Service At 1-866-436-7332. Ford’S Number For This Recall Is 20S30.

Vehicle Manufacturer

Ford Motor Company

Start Of Manufacture

End Of Manufacture

Type Of Vehicle Recall

V

Number Affected

2147323

Date Owners Notified

20200727

Initiated By

Odi

Responsible Manufacturer

Ford Motor Company

Date Report Received

20200608

Make Campaign Number

20S30

Part Number

Federal Motor Vehicle Safety Standard