Defect Description For Recall
Nissan North America, Inc.’S (Nissan) Is Recalling Certain Model Year 2014 Infiniti Q50 Vehicles Equipped With Direct Adaptive Steering. The Affected Vehicles Received A Power Steering Software Version That, Should The Engine Compartment Reach Freezing Temperatures, The Power Steering Software May Disable The Electric Steering System And Also May Delay The Engagement Of The Mechanical Steering Backup System.
Make Of Vehicle
INFINITI
Model Of Vehicle
Q50
Year
2014
Recall Campaign Number
13V588000
Component Description
Steering:Automated/Adaptive Steering
Effect Of Defect
The Disablement Of The Steering Systems Could Result In A Loss Of Steering, Increasing The Risk Of A Crash.
Fix Defect
Nissan Notified Owners And Arranged To Have Vehicles Towed To The Nearest Infiniti Retailer. Customers Were Instructed Not To Drive Their Vehicles Until They Were Repaired. Infiniti Retailers Provided Affected Customers With Loaner Vehicles, While The Software Update Remedy Was Applied. These Services Were Provided At No Cost To The Customer. Owners May Contact Infiniti At 1-800-662-6200.
Vehicle Manufacturer
Nissan North America, Inc.
Start Of Manufacture
End Of Manufacture
Type Of Vehicle Recall
V
Number Affected
23
Date Owners Notified
20131119
Initiated By
Mfr
Responsible Manufacturer
Nissan North America, Inc.
Date Report Received
20131120
Make Campaign Number
R1310