Defect Description For Recall
Mercedes-Benz Usa, Llc. (Mbusa) Is Recalling Certain 2013-2017 Vehicles Due To A Software Fault That May Cause The Date And Time For The Emergency Call System (Ecall) To Differ From The Actual Date And Time, Potentially Relaying An InAccurate Vehicle Location. For A Full List Of The Affected Models Visit: Https://Static.Nhtsa.Gov/Odi/Rcl/2019/Rmisc-19V787-4620.Pdf
Make Of Vehicle
MERCEDES-BENZ
Model Of Vehicle
AMG GT
Year
2017
Recall Campaign Number
19V787000
Component Description
Communication
Effect Of Defect
An InAccurate Vehicle Location May Delay Emergency Responders, Increasing The Risk Of Injury.
Fix Defect
MbUSA Has Initiated An Over The Air (Ota) Remote Update. MbUSA Will Also Notify Owners, And Dealers Will Check Software For A Successful Ota Or Update The Communication Module Software As Needed, Free Of Charge. The Recall Began December 23, 2019. Owners May Contact MbUSA Customer Service At 1-800-367-6372. Mbusa’S Number For This Recall Is 2019120008.
Vehicle Manufacturer
Mercedes-Benz Usa, Llc.
Start Of Manufacture
20120120
End Of Manufacture
20161006
Type Of Vehicle Recall
V
Number Affected
24226
Date Owners Notified
20191223
Initiated By
Mfr
Responsible Manufacturer
Mercedes-Benz Usa, Llc
Date Report Received
20191101
Make Campaign Number
2019120008