Mercedes Benz C350E (2018) – 18V838000

Defect Description For Recall

Mercedes-Benz Usa, Llc (Mbusa) Is Recalling Certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350E Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 Glc300 4Matic Coupe, Glc300, Glc63 AMG Coupe, Glc300 4Matic, Glc350E Plug-In Hybrid, Glc43 AMG Coupe, Glc43 AMG, Glc63 S AMG Coupe, And Glc63 AMG Vehicles Equipped With Audio 20 Head Units And Automatic Child Seat Recognition. The Status Of The Passenger Side Air Bag May Not Display Correctly.

Make Of Vehicle

MERCEDES BENZ

Model Of Vehicle

C350E

Year

2018

Recall Campaign Number

18V838000

Component Description

Air BAGS:Sensor:Occupant Classification

Effect Of Defect

If The Passenger Air Bag Is Incorrectly Displayed As ‘On’ When It Is Not, A Front Seat Passenger May Be Unaware That The Air Bag Will Not Deploy In The Event Of A Crash, Increasing Their Risk Of Injury.

Fix Defect

MbUSA Will Notify Owners, And Dealers Will Update The Audio Head Unit Software, Free Of Charge. The Recall Began January 3, 2019. Owners May Contact MbUSA Customer Service At 1-800-367-6372. Mbusa’S Number For This Recall Is 2018120009.

Vehicle Manufacturer

Mercedes-Benz Usa, Llc.

Start Of Manufacture

20170801

End Of Manufacture

20181011

Type Of Vehicle Recall

V

Number Affected

104663

Date Owners Notified

20190103

Initiated By

Mfr

Responsible Manufacturer

Mercedes-Benz Usa, Llc

Date Report Received

20181127

Make Campaign Number

2018120009

Part Number

Federal Motor Vehicle Safety Standard