Ram 3500 (2020) – 20V191000

Defect Description For Recall

Chrysler (FCA Us Llc) Is Recalling Certain 2020 Jeep Gladiator And Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, And Jeep Renegade And 2019 Dodge Challenger Vehicles Equipped With 8.4″ Or 12″ Radio Displays. A Software Error Can Cause The ReaRVIew Camera Image To Remain Displayed After The Vehicle Has Been Shifted Out Of Reverse. As Such, These Vehicles Fail To Comply With The Requirements Of Federal Motor Vehicle Safety Standard (Fmvss) Number 111, “ReaRVIew Mirrors.”

Make Of Vehicle

RAM

Model Of Vehicle

3500

Year

2020

Recall Campaign Number

20V191000

Component Description

Back Over Prevention: Sensing System: Camera

Effect Of Defect

The Lingering ReaRVIew Image Can Distract The Driver, Increasing The Risk Of A Crash.

Fix Defect

Chrysler Has Notified Owners, And Dealers Will Update The Radio Display Software, Free Of Charge. Optionally, Owners Can Choose To Remotely Update Their Software Via An Over-The-Air Update Available As Of May 1, 2020. The Recall Began April 27, 2020. Owners May Contact Chrysler Customer Service At 1-800-853-1403. Chrysler’S Number For This Recall Is W30-W37.

Vehicle Manufacturer

Chrysler (FCA Us Llc)

Start Of Manufacture

End Of Manufacture

Type Of Vehicle Recall

V

Number Affected

319610

Date Owners Notified

20200427

Initiated By

Mfr

Responsible Manufacturer

Chrysler (FCA Us, Llc)

Date Report Received

20200402

Make Campaign Number

W30-W37

Part Number

Federal Motor Vehicle Safety Standard

111