Ram 4500 (2014) – 15V461000

Defect Description For Recall

Chrysler (FCA Us Llc) Is Recalling Certain Model Year 2013-2015 Ram 1500, 2500, 3500, 4500, And 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, And Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, And Dodge Durango, And 2013-2015 Dodge Viper Vehicles. The Affected Vehicles Are Equipped With Radios That Have Software Vulnerabilities That Can Allow Third-Party Access To Certain Networked Vehicle Control Systems.

Make Of Vehicle

RAM

Model Of Vehicle

4500

Year

2014

Recall Campaign Number

15V461000

Component Description

Equipment:Electrical:Radio/Tape Deck/Cd Etc.

Effect Of Defect

Exploitation Of The Software Vulnerability May Result In Unauthorized Remote Modification And Control Of Certain Vehicle Systems, Increasing The Risk Of A Crash.

Fix Defect

Chrysler Will Notify And Mail Affected Owners A Usb Drive That Includes A Software Update That Eliminates The Vulnerability, Free Of Charge. Optionally, Owners May Download The Update To Their Own Usb Drive From Http://Www.Driveuconnect.Com/Software-Update/ Or Take Their Vehicle To A Chrysler Dealer For Immediate Installation. In An Effort To Mitigate The Effects Of This Security Vulnerability, Chrysler Has Had The Wireless Service Provider Close The Open Cellular ConneCTIon To The Vehicle That Provided Unauthorized Access To The Vehicle Network. This Measure May Not Have Been Implemented On All Vehicles And Does Not Address Access By Other Means That Will Be Remedied By The Software Update. The Recall Began On August 25, 2015. Owners May Contact Chrysler Customer Service At 1-800-853-1403. Chrysler’S Number For This Recall Is R40.

Vehicle Manufacturer

Chrysler (FCA Us Llc)

Start Of Manufacture

20120620

End Of Manufacture

20150723

Type Of Vehicle Recall

V

Number Affected

1416903

Date Owners Notified

20150825

Initiated By

Mfr

Responsible Manufacturer

Chrysler (FCA Us, Llc)

Date Report Received

20150723

Make Campaign Number

R40

Part Number

Federal Motor Vehicle Safety Standard