- Vehicles
- 32
- Built between
- May 2000 – Mar 2002
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- Not yet
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between May 2000 and March 2002. If yours was built outside that window, it is not part of this recall.
- 2000-2002 Country Coach BUS ConversionBuilt May 2000 to March 2002
What the defect is
On certain motor homes built on prevost chassis and equipped with slide-out rooms, the microprocessor that controls the slide-out operation generates a false situation which tells the slide-out mechanism to operate. When this happens, a section of the motor home extends out by up to 30 inches.
What could happen
This can occur while the vehicle is in motion, increasing the risk of a crash.
What gets fixed
DEALERS WILL ADD AN EXTERNAL PROTECTION CONTROLLED BY A MANUAL COMMAND. IN ADDITION, AN INSTRUCTION DESCRIBING HOW TO DEACTIVATE THE SLIDE-OUT MOTOR WILL BE INCLUDED IN THE NOTICE TO CUSTOMERS. THIS WILL ELIMINATE THE RISK BEFORE THE REMEDY IS PERFORMED. PREVOST IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN.
Timeline
- Vehicles builtMay 2000 to March 2002
- Recall reported to NHTSA13 March 2002
No owner-notification date has been published yet. Manufacturers normally write to registered owners within 60 days of reporting a recall.
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 March 2002.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact prevost at 1-418-831-5432 or country coach at 1-800-547-8015.
Official source
- Recalling manufacturer
- COUNTRY COACH INC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.