- Vehicles
- 558,904
- Built between
- Sep 1999 – Feb 2002
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 8 November 2002
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between September 1999 and February 2002. If yours was built outside that window, it is not part of this recall.
- 2002 Cadillac EscaladeBuilt November 2000 to February 2002
- 2000-2002 Chevrolet TahoeBuilt September 1999 to February 2002
- 2000-2002 GMC DenaliBuilt September 1999 to February 2002
- 2000-2002 GMC YukonBuilt September 1999 to February 2002
What the defect is
On certain sport utility vehicles equipped with rearward folding head restraints on the second row seats, two potential pinch points exist on each of the folding head restraints when the restraints are folded rearward as the seatback is folded down.
What could happen
If a person were to insert their finger(s) into the pinch point when the head restraint folds, it could trap and pinch the finger(s) causing injury.
What gets fixed
DEALERS WILL INSTALL PROTECTIVE COVERS OVER THE PINCH POINTS. OWNER NOTIFICATION BEGAN NOVEMBER 8, 2002.
Timeline
- Vehicles builtSeptember 1999 to February 2002
- Recall reported to NHTSA17 September 2002
- Owners notified8 November 2002
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 September 2002.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, or cadillac at 1-800-458-8006.
Official source
- Manufacturer's recall number
- 02039
- Recalling manufacturer
- GENERAL MOTORS CORP.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.