Utilimaster Seats: Head Restraint

Utilimaster is recalling about 5,551 vehicles over a problem with the seats. An incorrectly positioned headrest can increase the risk of injury during a crash.

Campaign
22V417000
Manufacturer
Shyft Group
Reported
13 June 2022
Vehicles
5,551
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
22 June 2022
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2021-2022 Utilimaster Walk-IN VAN

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q1 2024.

100% repaired — 5,551 of 5,551 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Shyft Group (Shyft Group) is recalling certain 2021-2022 Utilimaster Walk-In Vans. The headrest portion of the passenger-side jump seat may have been installed in an incorrect position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202, "Head Restraints."

What could happen

An incorrectly positioned headrest can increase the risk of injury during a crash.

What gets fixed

Shyft Group will install spacers, free of charge. Owner notification letters were mailed on June 22, 2022.

Parts involved

  • Seat Back13673767Jump Seat Back Pad

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA13 June 2022
  2. Owners notified22 June 2022
  3. Latest repair reportQ1 2024 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 June 2022.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Shyft Group's customer service at 1-800-237-7806. Shyft Group's number for this recall is 22-02.

Official source

Manufacturer's recall number
22-02
Recalling manufacturer
Shyft Group
Safety standard
FMVSS 202
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand