- Vehicles
- 2,108
- Built between
- Jan 1997 – Oct 2001
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 19 December 2002
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between January 1997 and October 2001. If yours was built outside that window, it is not part of this recall.
- 1997-1998, 2001 Gillig LOW FloorBuilt January 1997 to October 2001
- 1996-1997 Thor DutchmenBuilt January 1997 to October 2001
What the defect is
On certain low floor 29', 35' and 40' buses, the engine compartment insulation could fatigue and sag, potentially touching the turbocharger.
What could happen
This could potentially lead to a vehicle fire.
What gets fixed
GILLIG IS PROVIDING THE OWNERS WITH NEW INSULATION AND INSTALLATION PROCEDURES. THE NEW INSULATION IS TO BE INSTALLED ON THE INSIDE SIDE SURFACE OF THE ACCESS HATCH AND A MECHANICAL RETAINING STRIP TO SUPPORT THE ADJACENT INSULATION. THE RETAINING STRIP IS ATTACHED WITH NUTS AND BOLTS. OWNER NOTIFICATION BEGAN DECEMBER 19, 2002.
Timeline
- Vehicles builtJanuary 1997 to October 2001
- Recall reported to NHTSA6 December 2002
- Owners notified19 December 2002
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 December 2002.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact gillig at 1-800-735-1500.
Official source
- Recalling manufacturer
- GILLIG CORPORATION
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.