- Vehicles
- 32
- Built between
- Jan 2001 – Dec 2002
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- Not yet
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between January 2001 and December 2002. If yours was built outside that window, it is not part of this recall.
- 2001 Neoplan AN435LBuilt January 2001 to December 2002
- 2002 Neoplan AN440LBuilt January 2001 to December 2002
What the defect is
On certain transit buses equipped with cummins westport b gas plus or c gas plus 6 cylinder engines, the electronic control module calibration may not correctly detect a throttle plate actuator failure that could result in an uncommanded open throttle condition.
What could happen
If this event occurs, the vehicle operator will not have control of the engine speed which could possibly result in a vehicle crash.
What gets fixed
DEALERS WILL REPLACE THE ELECTRONIC CONTROL MODULE CALIBRATION FREE OF CHARGE.
Timeline
- Vehicles builtJanuary 2001 to December 2002
- Recall reported to NHTSA22 July 2003
No owner-notification date has been published yet. Manufacturers normally write to registered owners within 60 days of reporting a recall.
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 July 2003.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cummins customer assistance center at 1-800-343-7357 or neoplan at 1-719-336-3256.
Official source
- Manufacturer's recall number
- 03E-021
- Recalling manufacturer
- NEOPLAN USA CORP.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Neoplan recall no. 03-E021.ALSO, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.