Neoplan Structure: Door

Neoplan is recalling about 311 vehicles over a problem with the structure. A broken connecting rod can allow the door panel to move freely in an uncontrolled manner, leaving passengers inside the vehicle unprotected by the door panel and enabling a protruding door panel to strike persons or objects outside the vehicle.

Campaign
05V321000
Manufacturer
NEOPLAN USA CORPORATION
Reported
14 July 2005
Vehicles
311
Built between
Mar 2000 – Mar 2005
Models
3
Recall type
Vehicle
Initiated by
NHTSA investigation
Owners notified
Not yet
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between March 2000 and March 2005. If yours was built outside that window, it is not part of this recall.

  • 2005 Neoplan AN440 TranslinerBuilt June 2004 to March 2005
  • 2005 Neoplan AN440LFBuilt June 2004 to March 2005
  • 2003-2004 Neoplan AN460 ArticulatedBuilt March 2000 to June 2004

What the defect is

On certain transit buses equipped with vapor door assemblies, the two piece curved connecting rods when used as an element of the door actuation linkage in conjunction with a vapor medium pneumatic differential engine, may be subject to fatigue failure resulting in bending or breaking of the connecting rod.

What could happen

A broken connecting rod can allow the door panel to move freely in an uncontrolled manner, leaving passengers inside the vehicle unprotected by the door panel and enabling a protruding door panel to strike persons or objects outside the vehicle.

What gets fixed

NEOPLAN IS WORKING WITH VAPOR BUS INTERNATIONAL TO NOTIFY OWNERS AND HAVE THE REPAIR PERFORMED ON THEIR VEHICLES. THE REMEDY CONSISTS OF REPLACING THE TWO PIECE CONNECTING ROD WITH A ONE PIECE CONNECTING ROD.

Timeline

  1. Vehicles builtMarch 2000 to March 2005
  2. Recall reported to NHTSA14 July 2005

No owner-notification date has been published yet. Manufacturers normally write to registered owners within 60 days of reporting a recall.

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 July 2005.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact vapor at 1-847-777-6400 or neoplan at 1-719-336-3256.

Official source

Recalling manufacturer
NEOPLAN USA CORPORATION
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Customers may also contact the national highway traffic safety administration's auto safety hotline at 1-888-327-4236; (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand