- Vehicles
- 129
- Built between
- Aug 2003 – Oct 2003
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 21 November 2003
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between August 2003 and October 2003. If yours was built outside that window, it is not part of this recall.
- 2003 Glaval ConcordeBuilt August 2003 to October 2003
- 2003 Glaval TitanBuilt August 2003 to October 2003
- 2003 Glaval UniversalBuilt August 2003 to October 2003
What the defect is
On certain transit buses, the entrance door pivot pin assembly can fail allowing the door to come loose.
What could happen
This could result in doors falling off the bus, causing possible injury to pedestrians close to the bus, damage to adjacent vehicles, or result in a crash.
What gets fixed
OWNERS WILL BE PROVIDED WITH REPLACEMENT PIVOT PINS AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003.
Timeline
- Vehicles builtAugust 2003 to October 2003
- Recall reported to NHTSA4 November 2003
- Owners notified21 November 2003
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 4 November 2003.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners should contact global at 1-800-445-2824.
Official source
- Recalling manufacturer
- GLAVAL BUS DIVISION
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Customers can also contact the national highway traffic safety administration?s auto safety outline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.