- Vehicles
- 26,000
- Built between
- Mar 2003 – Dec 2003
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 23 June 2004
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between March 2003 and December 2003. If yours was built outside that window, it is not part of this recall.
- 2004 Nissan QuestBuilt March 2003 to December 2003
What the defect is
On certain minivans equipped with a power sliding door(s), at an ambient temperature below approximately 40 degrees fahrenheit, the actuator for the power sliding door(s) may experience binding due to an out-of-specification condition. In order to open, close or reverse a power sliding door, the shift selector lever must be in "park." if the actuator is experiencing binding and the driver shifts the vehicle out of "park" while a power sliding door is still closing, the door latches may not engage.
What could happen
This can result in the door coming open unexpectedly upon rapid acceleration, and an occupant could fall out of the door and be injured.
What gets fixed
DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004.
Timeline
- Vehicles builtMarch 2003 to December 2003
- Recall reported to NHTSA16 April 2004
- Owners notified23 June 2004
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 16 April 2004.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners should contact nissan at 1-800-647-7261.
Official source
- Manufacturer's recall number
- RU401
- Recalling manufacturer
- NISSAN NORTH AMERICA, INC.
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Nissan recall no. RU401.CUSTOMERS can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.