- Vehicles
- 16,690
- Built between
- Nov 2002 – Oct 2003
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 17 August 2004
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between November 2002 and October 2003. If yours was built outside that window, it is not part of this recall.
- 2003-2004 Mercedes-Benz CL ClassBuilt May 2003 to October 2003
- 2003-2004 Mercedes-Benz S ClassBuilt November 2002 to October 2003
What the defect is
On certain vehicles, the trunk lid springs could fail in the closed trunk lid position.
What could happen
If the trunk lid is manually lifted, it may not remain in the up position and could cause injury if it comes down while someone is reaching into the trunk.
What gets fixed
DEALERS WILL REPLACE BOTH TRUNK LID SPRINGS. THE RECALL BEGAN AUGUST 17, 2004.
Timeline
- Vehicles builtNovember 2002 to October 2003
- Recall reported to NHTSA9 June 2004
- Owners notified17 August 2004
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 June 2004.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners should contact mercedes- benz at 1-800-367-6372.
Official source
- Manufacturer's recall number
- 2004 050015
- Recalling manufacturer
- MERCEDES-BENZ USA, LLC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Mercedes-benz recall no. 2004 050015.CUSTOMERS can also contact the national highway traffic safety administration auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.