- Vehicles
- 24,092
- Built between
- Oct 2017 – Dec 2019
- Models
- 12
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- Not yet
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between October 2017 and December 2019. If yours was built outside that window, it is not part of this recall.
- 2018 Mercedes-Benz E 400 4MATIC
- 2018 Mercedes-Benz E 400 4MATIC CabrioletBuilt unknown to December 2019
- 2018 Mercedes-Benz E 400 4MATIC Coupe
- 2018 Mercedes-Benz E 400 4MATIC Wagon
- 2019-2020 Mercedes-Benz E 450 4MATIC
- 2019-2020 Mercedes-Benz E 450 4MATIC Cabriolet
- 2019-2020 Mercedes-Benz E 450 4MATIC Coupe
- 2019-2020 Mercedes-Benz E 450 4MATIC Wagon
- 2018-2020 Mercedes-Benz S 450 4MATIC
- 2018-2020 Mercedes-Benz S 560 4MATIC
- 2018-2020 Mercedes-Benz S 560 4MATIC Coupe
- 2018-2020 Mercedes-Maybach S 560 4MATICBuilt October 2017 to unknown
What the defect is
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 4MATIC Sedan, E 400 4MATIC Wagon, E 400 4MATIC Cabriolet, E 400 4MATIC Coupe, 2018-2020 Maybach S 560 4MATIC, S 560 4MATIC Coupe, S 450 4MATIC, 2019-2020 E 450 4MATIC Sedan, E 450 4MATIC Wagon, E 450 4MATIC Coupe, and E 450 4MATIC Cabriolet vehicles. The drive shaft universal joint may break, resulting in a sudden loss of drive power.
What could happen
A sudden loss of drive power increases the risk of a crash.
What gets fixed
Dealers will inspect and replace the drive shaft as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 22, 2026. Additional letters will be sent once the remedy is available.
Parts involved
- Propeller ShaftA2534103201PROPELLER SHAFT
- Propeller ShaftA2534103401PROPELLER SHAFT
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtOctober 2017 to December 2019
- Recall reported to NHTSA3 April 2026
No owner-notification date has been published yet. Manufacturers normally write to registered owners within 60 days of reporting a recall.
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 3 April 2026.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 10, 2026.
Official source
- Recalling manufacturer
- Mercedes-Benz USA, LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.