Van Hool Structure: Support Device/Strut

Van Hool is recalling about 408 vehicles over a problem with the structure. If this occurs, it may break some fuses or relays, causing electrical shorts.

Campaign
04V422000
Manufacturer
VAN HOOL, N.V.
Reported
30 August 2004
Vehicles
408
Built between
Sep 1999 – Dec 2000
Models
1
Recall type
Vehicle
Initiated by
NHTSA investigation
Owners notified
18 January 2005
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between September 1999 and December 2000. If yours was built outside that window, it is not part of this recall.

  • 2000-2001 Van Hool C2045Built September 1999 to December 2000

What the defect is

On certain motor coaches with cummins and detroit engines, the top of the main junction box is open and while using the luggage door the gas strut may drop into the main junction box.

What could happen

If this occurs, it may break some fuses or relays, causing electrical shorts.

What gets fixed

DEALERS WILL INSTALL A TOP COVER PANEL TO THE JUNCTION BOX TO ELIMINATE ANYTHING FROM DROPPING INTO THE JUNCTION BOX. ALSO THE STRUT WILL BE REPLACED. THE RECALL BEGAN ON JANUARY 18, 2005.

Timeline

  1. Vehicles builtSeptember 1999 to December 2000
  2. Recall reported to NHTSA30 August 2004
  3. Owners notified18 January 2005

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 30 August 2004.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners should contact van hool at 1-800-222-2871.

Official source

Recalling manufacturer
VAN HOOL, N.V.
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand