Nissan Structure: Support Device/Strut

Nissan is recalling about 108,503 vehicles over a problem with the structure. Corrosion of one or both of the rear lift gate support stays could cause a sudden release of pressure.

Campaign
16V219000
Manufacturer
Nissan North America, Inc.
Reported
15 April 2016
Vehicles
108,503
Built between
Jul 2013 – Jan 2016
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
18 November 2016
Repaired
79%
Unrepaired
22,305

Does this affect my vehicle?

This recall covers vehicles built between July 2013 and January 2016. If yours was built outside that window, it is not part of this recall.

  • 2014-2016 Nissan RogueBuilt July 2013 to January 2016

Repair progress

22,305 of 108,503 vehicles in this recall had still not been repaired as of Q1 2018.

79% repaired — 86,198 of 108,503 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2016 Nissan Rogue vehicles manufactured July 31, 2013, to January 16, 2016. In the affected vehicles, the rear lift gate support stays may corrode due to insufficient anti-corrosion treatment.

What could happen

Corrosion of one or both of the rear lift gate support stays could cause a sudden release of pressure. If this occurs, the support stays may break off, increasing the risk of injury.

What gets fixed

Nissan will notify owners, and dealers will replace the rear tailgate stays, free of charge. The recall began on November 18, 2016.

Timeline

  1. Vehicles builtJuly 2013 to January 2016
  2. Recall reported to NHTSA15 April 2016
  3. Owners notified18 November 2016
  4. Latest repair reportQ1 2018 — 79% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 15 April 2016.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Nissan customer service at 1-800-647-7261.

Official source

Recalling manufacturer
Nissan North America, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand