Mack Steering: Gear Box (other Than Rack and Pinion)

Mack is recalling about 1,058 vehicles over a problem with the steering. Loss of steering control could occur increasing the risk of a crash.

Campaign
07V531000
Manufacturer
MACK TRUCKS, INC
Reported
19 November 2007
Vehicles
1,058
Built between
Jul 2007 – Sep 2007
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
10 December 2007
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between July 2007 and September 2007. If yours was built outside that window, it is not part of this recall.

  • 2008 Mack CHUBuilt July 2007 to September 2007
  • 2008 Mack CXNBuilt July 2007 to September 2007
  • 2008 Mack CXUBuilt July 2007 to September 2007

What the defect is

On certain trucks, the bolts that attach the steering gear to the frame may not have been tightened to the specified torque.

What could happen

Loss of steering control could occur increasing the risk of a crash.

What gets fixed

DEALERS WILL TIGHTEN THE BOLTS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 10, 2007.

Timeline

  1. Vehicles builtJuly 2007 to September 2007
  2. Recall reported to NHTSA19 November 2007
  3. Owners notified10 December 2007

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 November 2007.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact mack trucks at 1-800-528-6586.

Official source

Manufacturer's recall number
SC0332
Recalling manufacturer
MACK TRUCKS, INC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Mack trucks recall no. SC0332.CUSTOMERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand