Mercedes-Benz Visibility: Windshield

Mercedes Benz is recalling about 3 vehicles over a problem with the visibility. If a crash occurs the windshield may not be retained, increasing the risk of injury to a vehicle occupant.

Campaign
07V588000
Manufacturer
MERCEDES-BENZ USA, LLC.
Reported
20 December 2007
Vehicles
3
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
28 January 2008
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2007 Mercedes-Benz SLR

What the defect is

On certain passenger vehicles, the windshields were not installed correctly. Either the primer or activator was missing at the time of installation.

What could happen

If a crash occurs the windshield may not be retained, increasing the risk of injury to a vehicle occupant.

What gets fixed

DEALERS WILL REMOVE THE WINDSHIELDS, CLEAN AND REINSTALL THEM CORRECTLY WITH PRIMER AND ACTIVATOR. THE RECALL BEGAN ON JANUARY 25, 2008. ALL OWNERS HAVE BEEN CONTACTED AND ARRANGEMENTS MADE TO HAVE VEHICLES REPAIRED.

Timeline

  1. Recall reported to NHTSA20 December 2007
  2. Owners notified28 January 2008

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 20 December 2007.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Official source

Recalling manufacturer
MERCEDES-BENZ USA, LLC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand