- Vehicles
- 490
- Built between
- Jan 1994 – Dec 2009
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 1 June 2009
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between January 1994 and December 2009. If yours was built outside that window, it is not part of this recall.
- 1984-2001 Setra S215Built April 1994 to February 2001
- 1994-2002 Setra S217Built January 1994 to April 2001
- 2003-2009 Setra S417Built September 2002 to December 2009
What the defect is
Setra is recalling 490 my 1984-2001 S215, my 1994-2002 S217 and my 2003-2009 S417 motor coaches equipped with emergency exits. These motor coaches fail to comply with the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release." when a release mechanism is not located within an occupant space of an adjacent seat, a label meeting the requirements of S5.5.2 that indicates the location of the nearest release mechanism shall be placed within the occupant space. Example: "emergency exit instructions located next to seat ahead" these labels are not installed in the motor coaches mentioned in the example above.
What could happen
In the event of a crash, without the correct instructions a passenger may not know how to unlatch and open the emergency exit increasing the risk of injury.
What gets fixed
DEALERS WILL SEND LABELS WITH A SERVICE INSTRUCTIONS EXPLAINING THE LOCATION OF THE LABELS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MARCH 2009.
Timeline
- Vehicles builtJanuary 1994 to December 2009
- Recall reported to NHTSA4 February 2009
- Owners notified1 June 2009
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 4 February 2009.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact setra at 1-800-882-8054.
Official source
- Recalling manufacturer
- SETRA OF NORTH AMERICA
- Safety standard
- FMVSS 217
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.