- Vehicles
- 257
- Built between
- Oct 2001 – Sep 2009
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 23 November 2009
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between October 2001 and September 2009. If yours was built outside that window, it is not part of this recall.
- 2008-2009 Startrans PresidentBuilt October 2001 to September 2009
- 2001-2009 Startrans SenatorBuilt October 2001 to September 2009
- 2006-2009 Startrans Senator HDBuilt October 2001 to September 2009
- 2009 Startrans Senator IIBuilt October 2001 to September 2009
- 2001-2009 Startrans TrolleyBuilt October 2001 to September 2009
What the defect is
Startrans is recalling certain model year 2001 through 2009 transit buses manufactured between october 15, 2001 and september 24, 2009, equipped with luminator horizon LED side destination signs. The connector board can corrode due to an accumulation of moisture under the connector.
What could happen
A short could occur, possibly causing smoke and fire.
What gets fixed
STARTRANS WILL NOTIFY OWNERS AND THE BUSES WILL BE REPAIRED BY EITHER STARTRANS OR LUMINATOR FREE OF CHARGE. PLEASE SEE LUMINATOR'S DEFECT REPORT 09E-054. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2009.
Timeline
- Vehicles builtOctober 2001 to September 2009
- Recall reported to NHTSA19 October 2009
- Owners notified23 November 2009
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 October 2009.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact luminator at 1-972-516-3033 or startrans at 1-574-642-0811.
Official source
- Recalling manufacturer
- STARTRANS BUS CORPORATION
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.