New Flyer Steering: Column

New Flyer is recalling about 42 vehicles over a problem with the steering. Mis-located welds may result in torsional and axial strength falling below acceptable levels.

Campaign
10V313000
Manufacturer
NEW FLYER OF AMERICA, INC.
Reported
5 July 2010
Vehicles
42
Built between
Dec 2008 – Jul 2009
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
2 August 2010
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between December 2008 and July 2009. If yours was built outside that window, it is not part of this recall.

  • 2008 New Flyer D40LFRBuilt December 2008 to March 2009
  • 2009 New Flyer DE60LFRBuilt July 2009 to July 2009

What the defect is

New flyer is recalling certain model year 2008 D40LFR and model year 2009 DE60LFR heavy duty low floor transit buses equipped with trw IGEN3 intermediate steering columns. The weld around the IGEN3 steering shaft tube that secures the spline tube to the intermediate tube may be mis-located.

What could happen

Mis-located welds may result in torsional and axial strength falling below acceptable levels. This condition could result in separation of the steering column, loss of steering control and a vehicle crash without warning.

What gets fixed

THE SAFETY RECALL BEGAN ON AUGUST 2, 2010. TRW IS HANDLING THE REMEDY FOR THIS CAMPAIGN PLEASE SEE TRW'S DEFECT REPORT 10E-026. THE CORRECTIVE ACTION INVOLVES INSPECTION AND REPLACEMENT OF THE STEERING COLUMNS IF FOUND TO BE DEFECTIVE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE.

Timeline

  1. Vehicles builtDecember 2008 to July 2009
  2. Recall reported to NHTSA5 July 2010
  3. Owners notified2 August 2010

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 5 July 2010.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact trw at 765-429-1768 or new flyer customer service at 204-934-4876.

Official source

Manufacturer's recall number
R10-014
Recalling manufacturer
NEW FLYER OF AMERICA, INC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

New flyer safety recall no. R10-014. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand