New Flyer Equipment

New Flyer is recalling about 145 vehicles over a problem with the equipment. Failure of a passenger assist grab strap handle could result in a passenger falling and being injured.

Campaign
10V343000
Manufacturer
NEW FLYER INDUSTRIES LTD
Reported
22 July 2010
Vehicles
145
Built between
Feb 2007 – Dec 2008
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
15 August 2010
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between February 2007 and December 2008. If yours was built outside that window, it is not part of this recall.

  • 2008 New Flyer C40LFRBuilt February 2007 to December 2008
  • 2008 New Flyer D40LFBuilt February 2007 to December 2008
  • 2008 New Flyer DE60LFBuilt February 2007 to December 2008
  • 2009 New Flyer DE60LFABuilt February 2007 to December 2008

What the defect is

New flyer is recalling certain model year 2008 C40LFR, D40LF and DE60LF heavy duty transit buses, as well as model year 2009 DE60LFA heavy duty transit buses. The passenger assist grab strap handles have experienced multiple failures in the field.

What could happen

Failure of a passenger assist grab strap handle could result in a passenger falling and being injured.

What gets fixed

DEALERS WILL REPLACE THE EXISTING PASSENGER ASSIST GRAB STRAP HANDLES WITH AN IMPROVED PRODUCT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010.

Timeline

  1. Vehicles builtFebruary 2007 to December 2008
  2. Recall reported to NHTSA22 July 2010
  3. Owners notified15 August 2010

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 July 2010.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact new flyer at 1-204-934-4876.

Official source

Recalling manufacturer
NEW FLYER INDUSTRIES LTD
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand