Mercedes-Benz Steering: Pump

Mercedes Benz is recalling about 85,300 vehicles over a problem with the steering. Owners may not have sufficient control of the vehicle in areas, such as parking lots, where maximum power steering is required, increasing the risk of a vehicle crash.

Campaign
10V459000
Manufacturer
MERCEDES-BENZ USA, LLC.
Reported
4 October 2010
Vehicles
85,300
Built between
Jun 2009 – Feb 2010
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
31 October 2010
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between June 2009 and February 2010. If yours was built outside that window, it is not part of this recall.

  • 2010 Mercedes-Benz CBuilt June 2009 to February 2010
  • 2010-2011 Mercedes-Benz EBuilt June 2009 to February 2010

What the defect is

Mercedes benz is recalling certain model year 2010 c-class, model 204, e-class, model 212, and model year 2010-2011 e-class coupe/cabriolet model 207 vehicles. The power steering system in the subject vehicles may fail due to the loss of power steering fluid.

What could happen

Owners may not have sufficient control of the vehicle in areas, such as parking lots, where maximum power steering is required, increasing the risk of a vehicle crash.

What gets fixed

DEALERS WILL CHECK AND RETORQUE THE CONNECTION FITTING FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 31, 2010.

Timeline

  1. Vehicles builtJune 2009 to February 2010
  2. Recall reported to NHTSA4 October 2010
  3. Owners notified31 October 2010

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 4 October 2010.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact mercedes-benz at 1-800-367-6372.

Official source

Recalling manufacturer
MERCEDES-BENZ USA, LLC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand