- Vehicles
- 5,486
- Built between
- Not published
- Models
- 20
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 28 March 2011
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2007-2009 Newmar ALL Star ME
- 2007 Newmar BAY Star
- 2007-2011 Newmar Canyon Star CA
- 2006-2010 Newmar Cypress FW
- 2009-2010 Newmar Dutch Aire DP
- 2003-2011 Newmar Dutch Star DP
- 2003-2008 Newmar Essex DP
- 2008-2009 Newmar Grand Star CA
- 2003-2011 Newmar Kountry Aire FW
- 2003-2007 Newmar Kountry Star CA
- 2003-2008 Newmar Kountry Star DP
- 2005 Newmar Kountry Star FW
- 2003-2007 Newmar Mountain Aire CA
- 2003-2011 Newmar Mountain Aire DP
- 2003-2005 Newmar Mountain Aire FW
- 2004-2005 Newmar Northern Star DP
- 2003-2004 Newmar Scottsdale CA
- 2006-2010 Newmar Torrey Pine FW
- 2006-2011 Newmar Ventana DP
- 2008-2010 Newmar X-Aire FW
What the defect is
Newmar is recalling certain recreational vehicles equipped with 1200 series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
What could happen
The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.
What gets fixed
NEWMAR IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON MARCH 28, 2011.
Timeline
- Recall reported to NHTSA12 April 2011
- Owners notified28 March 2011
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 April 2011.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact norcold at 1-800-767-9101.
Official source
- Recalling manufacturer
- NEWMAR CORPORATION
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.