- Vehicles
- 1,123
- Built between
- Not published
- Models
- 9
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 29 April 2011
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2009 New Flyer C35LFR
- 2008 New Flyer C40LF
- 2007-2010 New Flyer C40LFR
- 2010 New Flyer D35LF
- 2007, 2009-2010 New Flyer D35LFR
- 2007-2008 New Flyer D40LF
- 2007-2010 New Flyer D40LFR
- 2011 New Flyer DE35LFR
- 2010 New Flyer DE40LFR
What the defect is
New flyer is recalling certain model year 2007-2011 low floor transit buses produced from may 24, 2007, through march 1, 2011 and equipped with teeter lever assemblies. There is insufficient engagement between the teeter lever base and the cam plate.
What could happen
Failure of the teeter lever assembly will cause the rear side exit door to operate improperly. A passenger leaning on or forced against the door could fall through the door and sustain injuries.
What gets fixed
NEW FLYER IS WORKING WITH THE MANUFACTURER OF THE TEETER LEVER ASSEMBLIES, VAPOR BUS, TO REPAIR THE AFFECTED BUSES FREE OF CHARGE. PLEASE SEE VAPOR BUS DEFECT REPORT 11E-010. THE SAFETY RECALL BEGAN ON APRIL 29, 2011.
Timeline
- Recall reported to NHTSA14 April 2011
- Owners notified29 April 2011
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 April 2011.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact vapor bus at 1-847-777-6450 or new flyer customer services at 1-204-934-4874.
Official source
- Recalling manufacturer
- NEW FLYER OF AMERICA, INC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.