- Vehicles
- 1,051
- Built between
- Nov 2009 – Feb 2011
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 13 May 2011
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between November 2009 and February 2011. If yours was built outside that window, it is not part of this recall.
- 2011 Ducati DiavelBuilt May 2010 to February 2011
- 2010-2011 Ducati MTS1200Built November 2009 to February 2011
What the defect is
Ducati is recalling certain model year 2010-2011 multistrada 1200, and model year 2011, diavel motorcycles. The electronic steering lock may fail to disengage during the motorcycle "key-on" process. This has been linked directly to a certain revision of the hands free device software. It could result in a situation where the motorcycle's engine might start while the steering lock is still engaged. A rider could start the motorcycle and attempt to ride away while the steering is still locked.
What could happen
The rider could experience the inability to steer increasing the risk of low speed tip-over or collision, thus increasing the potential for injury to the rider.
What gets fixed
THE DEALER WILL UPDATE THE SOFTWARE OF THE HANDS FREE CONTROL UNIT FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2011.
Timeline
- Vehicles builtNovember 2009 to February 2011
- Recall reported to NHTSA21 April 2011
- Owners notified13 May 2011
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 21 April 2011.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact ducati at 1-800-231-6696.
Official source
- Recalling manufacturer
- DUCATI NORTH AMERICA
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.