- Vehicles
- 109
- Built between
- Nov 2000 – Dec 2001
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 30 August 2011
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between November 2000 and December 2001. If yours was built outside that window, it is not part of this recall.
- 2000-2001 Terex HR37Built November 2000 to December 2001
- 2000-2001 Terex HR40Built November 2000 to December 2001
What the defect is
Terex is recalling certain model year 2000 and 2001 HR37M and HR40M utility trucks manufactured from november 2000 through december 2001. The aerial devices installed on these trucks may contain a lower boom lift cylinder with defective components. The material used to produce the cylinder rod ends was not to specifications.
What could happen
The cylinder rod ends may crack causing the cylinder to disconnect while in use. Personal injury or death can occur to the user or to persons around the vehicle.
What gets fixed
TEREX WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE CYLINDER ROD ENDS FOR CRACKS. DEALERS WILL ALSO TEST THE CYLINDER MATERIAL FOR HARDNESS. THE SAFETY RECALL BEGAN ON AUGUST 30, 2011.
Timeline
- Vehicles builtNovember 2000 to December 2001
- Recall reported to NHTSA8 August 2011
- Owners notified30 August 2011
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 August 2011.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact terex utilities warranty department by calling 1-605-884-3892 or email to utilities.warranty@terex.com.
Official source
- Manufacturer's recall number
- SN579
- Recalling manufacturer
- TEREX TELELECT, INC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Terex's recall campaign number is SN597.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.