- Vehicles
- 6,101
- Built between
- Not published
- Models
- 10
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 24 February 2012
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2010-2011 Keystone Alpine
- 2010-2011 Keystone Avalanche
- 2009-2010 Keystone Challenger
- 2009-2010 Keystone Everest
- 2009-2011 Keystone Fuzion
- 2009-2011 Keystone Montana
- 2009 Keystone Montana BIG SKY
- 2010-2011 Keystone Montana High Country
- 2009-2011 Keystone Montana-BIG SKY
- 2010-2011 Keystone Montana-Mountaineer
What the defect is
Keystone has revised their remedy process and is again recalling certain 2009-2011 vehicles with the generator ready option, or with standard generator. See the list above for the affected models. Some iota ITS-50R transfer switches are experiencing failures when exposed to high electrical loads. The failure is causing connections and wiring in the transfer switch to degrade and over heat.
What could happen
Continued use of the vehicle without replacing the transfer switch may damage other appliances, increase the risk of a fire, personal injury, and property damage.
What gets fixed
KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012.
Timeline
- Recall reported to NHTSA8 December 2011
- Owners notified24 February 2012
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 December 2011.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact keystone customer service at 1-866-425-4369.
Official source
- Recalling manufacturer
- KEYSTONE RV COMPANY
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.