- Vehicles
- 1,792
- Built between
- Dec 2008 – Sep 2011
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 10 January 2012
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between December 2008 and September 2011. If yours was built outside that window, it is not part of this recall.
- 2008-2011 Starcraft ProdigyBuilt December 2008 to September 2011
- 2008-2011 Starcraft QuestBuilt December 2008 to September 2011
What the defect is
Starcraft bus is recalling certain model year 2008 through 2011 prodigy and quest school buses and mfsab activity vehicles manufactured from december 8, 2008, through september 16, 2011, equipped with a challenger door rear emergency exit doors. Due to insufficient lubrication on the rear door handle latch mechanism, the handle may bind, requiring a great force to open the rear door. Accordingly, these buses fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."
What could happen
In the event of an emergency, the vehicle occupants may be unable to open the rear door, which would hinder egress of the bus, possibly resulting in injury to the vehicle occupants.
What gets fixed
STARCRAFT BUS WILL NOTIFY OWNERS, DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 10, 2012.
Timeline
- Vehicles builtDecember 2008 to September 2011
- Recall reported to NHTSA8 December 2011
- Owners notified10 January 2012
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 December 2011.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact starcraft bus at 1-800-348-7440.
Official source
- Manufacturer's recall number
- 11V103000
- Recalling manufacturer
- STARCRAFT BUS
- Safety standard
- FMVSS 217
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Starcraft bus' recall campaign number is 11V103000.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.