- Vehicles
- 98
- Built between
- Not published
- Models
- 14
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 16 December 2011
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2010-2012 Sutphen 90LR Refurb
- 2010-2012 Sutphen Chassis
- 2010-2012 Sutphen Heavy Rescue
- 2010-2012 Sutphen Pumper
- 2010-2012 Sutphen Rescue
- 2010-2012 Sutphen S1
- 2010-2012 Sutphen S2
- 2010-2012 Sutphen S3
- 2010-2012 Sutphen S4
- 2009-2012 Sutphen SA75
- 2009-2012 Sutphen SL75
- 2009-2012 Sutphen SP70
- 2010-2012 Sutphen SP95
- 2010-2012 Sutphen SPH 100
What the defect is
Sutphen is recalling certain model year 2009 through 2012 vehicles and equipped with meritor wabco electronic stability control (ESC) modules. See the list above for the affected models. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (ESC) system. This might cause the ESC to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
What could happen
If the driver is slow to react during this ESC intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
What gets fixed
SUTPHEN IS WORKING WITH MERITOR WABCO TO REPLACE THE CONTROL MODULE FREE OF CHARGE. PLEASE SEE MERITOR WABCO DEFECT REPORT 11E-039. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011.
Timeline
- Recall reported to NHTSA14 December 2011
- Owners notified16 December 2011
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 December 2011.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact meritor on track customer service at 1-866-668-7221.
Official source
- Recalling manufacturer
- SUTPHEN CORPORATION
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.