Evenflo Equipment: Labels

Evenflo is recalling about 151 vehicles over a problem with the equipment. Without the instruction manual the seat may be used improperly.

Campaign
12C003000
Manufacturer
EVENFLO COMPANY, INC.
Reported
27 September 2012
Vehicles
151
Built between
Not published
Models
1
Recall type
Child restraint
Initiated by
Manufacturer
Owners notified
10 October 2012
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • Evenflo BIG KID

What the defect is

Certain Evenflo Big Kid Factory Select booster seats, Model Nos. 30911173AD, 3091967AD, 30911118AD, and 30911120D, shipped between August 6, 2012, and September 18, 2012, fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 213, "Child Restraint Systems." The subject seats were originally manufactured solely for purposes of retail display and not to be sold at retail. Therefore, the seats were packaged without the instruction manual or the required registration card. However, the seats were inadvertently shipped to Evenflo's institutional customers (i.e. hospitals, government agencies) to be given to families. None of the affected units were sold at retail stores.

What could happen

Without the instruction manual the seat may be used improperly. Should the owner not file a registration with the child seat manufacturer due to lack of information on how to do so, they may not be notified of a safety recall. Either condition puts the child at an increased risk of possible injury in the event of a crash.

What gets fixed

The affected seats have a label stating: "DISPLAY ONLY – NOT INTENDED FOR SALE," located on the back of the booster seat headrest. Evenflo will mail owners who have received an affected Big Kid booster seat a remedy kit that includes a consumer registration card, an instruction manual, and an overlabel to cover the current label stating: "DISPLAY ONLY – NOT INTENDED FOR SALE." The remedy kit will be provided free of charge. Notification began on October 10, 2012.

Timeline

  1. Recall reported to NHTSA27 September 2012
  2. Owners notified10 October 2012

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 27 September 2012.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Evenflo at 1-800-233-5921 or at safety.evenflo.com..

Official source

Recalling manufacturer
EVENFLO COMPANY, INC.
Safety standard
FMVSS 213
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand