- Vehicles
- 490
- Built between
- Jan 2010 – Dec 2011
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 9 January 2012
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between January 2010 and December 2011. If yours was built outside that window, it is not part of this recall.
- 2010-2011 New Flyer XD35Built January 2011 to December 2011
- 2010 New Flyer XD40Built March 2011 to December 2011
- 2010-2011 New Flyer XDE35Built January 2011 to December 2011
- 2009-2012 New Flyer XDE40Built January 2010 to December 2011
- 2011 New Flyer XN40Built December 2011 to December 2011
What the defect is
New flyer is recalling certain model years 2009-2012 XDE40, model years 2010-2011 models XD35 and XDE35, model year 2010 XD40, and model year 2011 XN40 transit buses, manufactured from january 2010, through december 2011, and equipped with a parker-hannifin (vansco) instrument panel. The programming of the instrument panel is such that if multiple error messages are received by the instrument panel from the vehicle powertrain, the check engine and/or stop engine indicator lamps on the dash may not illuminate and the engine may enter a safety or shutdown mode of operation.
What could happen
Engine shutdown would result in loss of vehicle propulsion or vehicle stall, either of which increases the risk of a crash.
What gets fixed
NEW FLYER WILL REPROGRAM THE INSTRUMENT PANEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 9, 2012. NEW FLYER WILL UPLOAD A CORRECTED SOFTWARE VERSION FREE OF CHARGE.
Timeline
- Vehicles builtJanuary 2010 to December 2011
- Recall reported to NHTSA4 January 2012
- Owners notified9 January 2012
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 4 January 2012.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact new flyer at 1-204-934-4876.
Official source
- Manufacturer's recall number
- R11-026
- Recalling manufacturer
- NEW FLYER INDUSTRIES LTD
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
New flyers recall campaign number is R11-026. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.