- Vehicles
- 13,239
- Built between
- Feb 2010 – Oct 2011
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 2 March 2012
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between February 2010 and October 2011. If yours was built outside that window, it is not part of this recall.
- 2011-2012 Ford F-53Built February 2010 to October 2011
- 2011-2012 Ford F-59Built February 2010 to October 2011
What the defect is
Ford is recalling certain model year 2011 F-53 and F-59 stripped chassis vehicles manufactured from february 1, 2010 through july 1, 2011 and certain model year 2012 F-53 and F-59 stripped chassis vehicles manufactured from may 10, 2011 through october 25, 2011. The prndl cable may break at the attachment to the transmission control selector arm assembly mounted on the steering column. If the cable breaks, the transmission gear indicator in the prndl display in the instrument panel will remain in the first gear position regardless of the gear selected.
What could happen
An incorrect gear indication in the instrument panel may prevent the driver from knowing if they are in park or reverse, increasing the risk of a crash.
What gets fixed
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE TRANSMISSION SELECTOR ARM ASSEMBLY AND THE PRNDL CABLE ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 2, 2012.
Timeline
- Vehicles builtFebruary 2010 to October 2011
- Recall reported to NHTSA2 February 2012
- Owners notified2 March 2012
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 February 2012.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact ford motor company customer relationship center at 1-866-436-7332.
Official source
- Manufacturer's recall number
- 12S27
- Recalling manufacturer
- FORD MOTOR COMPANY
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Ford's safety recall number is 12S27.CUSTOMERS may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.