- Vehicles
- 6,159
- Built between
- Jan 2012 – Feb 2012
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 4 April 2012
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between January 2012 and February 2012. If yours was built outside that window, it is not part of this recall.
- 2012 Chevrolet ExpressBuilt January 2012 to February 2012
- 2012 Chevrolet SuburbanBuilt February 2012 to February 2012
- 2012 GMC SavanaBuilt January 2012 to February 2012
- 2012 GMC Yukon XLBuilt February 2012 to February 2012
What the defect is
General motors (GM) is recalling certain model year 2012 chevrolet express and suburban vehicles, and gmc savana and yukon xl heavy duty vehicles. The steering gear pitman shaft may not have been adequately hardened and could fracture.
What could happen
If this condition occurs, a loss of steering could result, increasing the risk of a crash.
What gets fixed
GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE STEERING GEAR AND, IF NECESSARY, REPLACE THE STEERING GEAR PITMAN SHAFT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON APRIL 4, 2012.
Timeline
- Vehicles builtJanuary 2012 to February 2012
- Recall reported to NHTSA22 March 2012
- Owners notified4 April 2012
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 March 2012.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Official source
- Manufacturer's recall number
- 12055
- Recalling manufacturer
- GENERAL MOTORS LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Gms safety recall campaign number is 12055. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.