- Vehicles
- 234
- Built between
- Aug 2011 – Nov 2011
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 12 June 2012
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between August 2011 and November 2011. If yours was built outside that window, it is not part of this recall.
- 2012 International TerrastarBuilt August 2011 to November 2011
What the defect is
Navistar is recalling certain model year 2012 international terrastar trucks, manufactured from august 23, 2011, through november 16, 2011 and equipped with a sheppard M83 steering gear (feature code 05PSN). The fastener attaching the pitman arm to the steering gear shift may have been over tightened. As a result, the securing bolt may fail and the pitman arm may separate from the steering gear.
What could happen
If this occurs, a loss of steering control could result, increasing the risk of crash resulting in property damage, personal injury, or death.
What gets fixed
NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE PITMAN ARM FASTENERS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL began on ABOUT JUNE 12, 2012.
Timeline
- Vehicles builtAugust 2011 to November 2011
- Recall reported to NHTSA17 April 2012
- Owners notified12 June 2012
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 April 2012.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact navistar at 1-800-448-7825.
Official source
- Manufacturer's recall number
- 12514
- Recalling manufacturer
- NAVISTAR, INC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Navistar's campaign number is 12514.CUSTOMERS may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.