- Vehicles
- 89
- Built between
- Not published
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 5 April 2012
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2011 New Flyer XDE35
- 2010-2012 New Flyer XDE40
What the defect is
New flyer is recalling certain model year 2011 XDE35 and model year 2010-2012 XDE40 heavy duty transit buses. Over time particulate debris can accumulate in the lithium-ion energy storage system (ess), and in conjunction with moisture, can breach the electrical isolation of the high voltage battery pack. A conductive path can be created if the electrical isolation is breached at both ends of the battery.
What could happen
If this condition occurs, unintentional discharge of the batterys stored energy can result, increasing the risk of a fire.
What gets fixed
NEW FLYER WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL AN ELECTRICAL CONTACTOR AND MODIFY THE LI-ION ESS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 5, 2012.
Timeline
- Recall reported to NHTSA26 March 2012
- Owners notified5 April 2012
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 26 March 2012.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact new flyer at 1-204-224-6706.
Official source
- Manufacturer's recall number
- R12-005
- Recalling manufacturer
- NEW FLYER INDUSTRIES LTD
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
New flyers safety recall number is R12-005.CUSTOMERS may also contact the national highway traffic safety administrations vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.