- Vehicles
- 8
- Built between
- May 2012 – Jul 2012
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 17 July 2012
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between May 2012 and July 2012. If yours was built outside that window, it is not part of this recall.
- 2013 Prevost X3-45Built May 2012 to July 2012
What the defect is
Prevost is recalling certain model year 2013 X3-45 motor coaches, manufactured from may 4, 2012, through july 6, 2012. The front suspension radius rods may not be properly torqued. As a result, the rods could detach.
What could happen
If this occurs, the driver may suddenly lose control of the vehicle, increasing the risk of a crash.
What gets fixed
PREVOST WILL NOTIFY OWNERS AND DEALERS WILL INSPECT AND RETORQUE THE FRONT SUSPENSION BOLTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 6, 2012.
Timeline
- Vehicles builtMay 2012 to July 2012
- Recall reported to NHTSA10 July 2012
- Owners notified17 July 2012
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 July 2012.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact prevost car inc., service department toll-free at 1-866-870-2046 or 1-418-831-2046.
Official source
- Manufacturer's recall number
- SR12-25
- Recalling manufacturer
- PREVOST CARS, INC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
The prevost recall campaign number is SR12-25.CUSTOMERS may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.