- Vehicles
- 90
- Built between
- Jul 2011 – Jul 2012
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 17 August 2012
- Repaired
- 8%
- Unrepaired
- 0
Does this affect my vehicle?
This recall covers vehicles built between July 2011 and July 2012. If yours was built outside that window, it is not part of this recall.
- 2011-2012 Glaval PrimetimeBuilt July 2011 to July 2012
- 2011-2012 Glaval SportBuilt July 2011 to July 2012
- 2011-2012 Glaval Titan IIBuilt July 2011 to July 2012
- 2011-2012 Glaval UniversalBuilt July 2011 to July 2012
- 2011-2012 Glaval Bus EntourageBuilt July 2011 to July 2012
Repair progress
The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q2 2016.
8% repaired — 7 of 90 reported
- Owners not reachable
- 82
- Scrapped or exported
- 1
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Glaval Bus is recalling certain model year 2011-2012 transit buses equipped with Speciality Manufacturing Inc. (SMI) ProLo roof escape hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in opening force of the ProLo roof hatches that exceeds Federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release."
What could happen
In the event of an emergency, passengers' exit from the bus may be hindered, possibly resulting in injury to the vehicle occupants.
What gets fixed
Glaval Bus will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 17, 2012.
Timeline
- Vehicles builtJuly 2011 to July 2012
- Recall reported to NHTSA3 August 2012
- Owners notified17 August 2012
- Latest repair reportQ2 2016 — 8% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 3 August 2012.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Glaval Bus at 1-574-262-2212 or SMI at 1-800-951-7867.
Official source
- Recalling manufacturer
- GLAVAL BUS DIVISION
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact The National Highway Traffic SafetyAdministrations Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to WWW.SAFERCAR.GOV.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.