Altec Suspension: Torsion Bar

Altec is recalling about 141 vehicles over a problem with the suspension. As the vehicle hits bumps, it may deviate from the intended line of travel, increasing the risk of a crash.

Campaign
12V390000
Manufacturer
ALTEC INDUSTRIES INC.
Reported
8 August 2012
Vehicles
141
Built between
Not published
Models
6
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
27 August 2012
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2012 Altec AT200A
  • 2012 Altec AT235
  • 2012 Altec AT235P
  • 2012 Altec AT30-G
  • 2012 Altec AT37-G
  • 2012 Altec AT40M/P

What the defect is

Altec Industries, Inc. is recalling certain model year 2012 Aerial Device vehicles built on a Navistar Terrastar chassis because the Altec-installed torsion bar increases the ride height of the front suspension, which when the vehicle hits bumps, may cause the vehicle to alter its steering direction.

What could happen

As the vehicle hits bumps, it may deviate from the intended line of travel, increasing the risk of a crash.

What gets fixed

Altec will notify owners, and will install an updated bracket and spring kit, free of charge. The safety recall began on August 27, 2012.

Timeline

  1. Recall reported to NHTSA8 August 2012
  2. Owners notified27 August 2012

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 August 2012.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Altec Industries at 1-877-462-5832.

Official source

Manufacturer's recall number
CSN 560
Recalling manufacturer
ALTEC INDUSTRIES INC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Altec's recall campaign number is CSN 560.Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand