Altec Suspension: Torsion Bar

Altec is recalling about 258 vehicles over a problem with the suspension. If the torsion bar welds fail, the vehicle may become unstable, increasing the risk of injury to the operator using the aerial device.

Campaign
14V357000
Manufacturer
Altec Industries Inc.
Reported
19 June 2014
Vehicles
258
Built between
Aug 2013 – Apr 2014
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
20 August 2014
Repaired
61%
Unrepaired
100

Does this affect my vehicle?

This recall covers vehicles built between August 2013 and April 2014. If yours was built outside that window, it is not part of this recall.

  • 2013 Altec AT237Built August 2013 to April 2014
  • 2013-2014 Altec AT248FBuilt August 2013 to April 2014
  • 2013-2014 Altec AT3X-GBuilt August 2013 to April 2014
  • 2013-2014 Altec AT40-GBuilt August 2013 to April 2014

Repair progress

100 of 258 vehicles in this recall had still not been repaired as of Q4 2015.

61% repaired — 158 of 258 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Altec Industries, Inc. (Altec) is recalling certain model year 2013 AT237, and 2013-2014 AT3X-G, AT40-G, and AT248F aerial trucks manufactured August 2013 through April 2014, built on Ford F-450 and F-550 chassis, and equipped with front "Stable Ride" torsion bars. These torsion bars have welds that could fail.

What could happen

If the torsion bar welds fail, the vehicle may become unstable, increasing the risk of injury to the operator using the aerial device.

What gets fixed

Altec will notify owners, and dealers will inspect the front torsion bars and replace any that have deficient welds, free of charge. The recall began in August 2014.

Timeline

  1. Vehicles builtAugust 2013 to April 2014
  2. Recall reported to NHTSA19 June 2014
  3. Owners notified20 August 2014
  4. Latest repair reportQ4 2015 — 61% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 June 2014.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 599.

Official source

Manufacturer's recall number
CSN 599
Recalling manufacturer
Altec Industries Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand