- Vehicles
- 249
- Built between
- Dec 2011 – Aug 2012
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 1 November 2012
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between December 2011 and August 2012. If yours was built outside that window, it is not part of this recall.
- 2012 Utilimaster ReachBuilt December 2011 to August 2012
What the defect is
Utilimaster is recalling certain model year 2012 Reach vehicles manufactured from December 6, 2011, through August 14, 2012. The adhesive used to attach the floor mat to the floor in front of the driver's seat may deteriorate allowing the floor mat to separate from the floor. An unsecured floor mat could interfere with the throttle pedal.
What could happen
Floor mat interference with the throttle pedal could prevent the throttle pedal from retracting to its normal position, increasing stopping distances and the risk of a crash.
What gets fixed
The exisiting floor mat will be removed and a new floor mat will be installed with new adhesive and mechanical fasteners. The safety recall began on November 1, 2012.
Timeline
- Vehicles builtDecember 2011 to August 2012
- Recall reported to NHTSA11 September 2012
- Owners notified1 November 2012
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 September 2012.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Utilimaster at 1-800-582-3454.
Official source
- Recalling manufacturer
- UTILIMASTER CORPORATION
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.