- Vehicles
- 26
- Built between
- Jun 2010 – Nov 2010
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 10 December 2012
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between June 2010 and November 2010. If yours was built outside that window, it is not part of this recall.
- 2010 Nova Bus Nova LFSBuilt June 2010 to November 2010
What the defect is
Nova Bus is recalling certain model year 2010 LFS transit buses manufactured June 10, 2010, through November 11, 2010; and equipped with flush mounted windows and Ricon 3-Minute Urban Transit Bus egress window sets. The composition of the material used to cast the handles is incorrect resulting in embrittlement of the handle and a reduction in material strength. The handle(s) on the emergency egress passenger windows may break before the window latch is released.
What could happen
In the event the egress window fails during an emergency situation, passengers may be trapped in the bus placing them at risk of injury.
What gets fixed
Nova Bus will notify owners, and dealers will replace the egress handles free of charge. Ricon will supply the replacement handles. The recall began on December 10, 2012.
Timeline
- Vehicles builtJune 2010 to November 2010
- Recall reported to NHTSA23 November 2012
- Owners notified10 December 2012
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 23 November 2012.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Nova Bus at 1-877-999-8808.
Official source
- Manufacturer's recall number
- CR1924A, CR1926A
- Recalling manufacturer
- Nova Bus
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Nova Bus's campaign recall numbers are CR1924A, CR1926A, and CR1927A.Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.