- Vehicles
- 10,989
- Built between
- Not published
- Models
- 2
- Recall type
- Equipment
- Initiated by
- Manufacturer
- Owners notified
- 15 November 2013
- Repaired
- 12%
- Unrepaired
- 7,372
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- Sure Power Battery Equalizer
- Sure Power DC-DC Converter
Repair progress
7,372 of 10,989 vehicles in this recall had still not been repaired as of Q1 2015.
12% repaired — 1,360 of 10,989 reported
- Owners not reachable
- 2,257
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Sure Power, Inc. (Sure Power) is recalling certain battery equalizers and DC-DC converters manufactured between January 2000 and August 18, 2013 containing a particular epoxy sealing, aka 'potting', compound. The Sure Power product is identified by the following part numbers: 12025C00, 12025C00-B, 12025E00, 12025E00-B, 12030C20HR, 12030C20HR-B, 12040C00, 12040C00-B, 12040E00, 12040E00-B, 52204, 52206, 52206RB, 52208, 52208P, 52208RB, 52210, 52210-20430K, 52210P, 52210RB, 52210RB-B, 52210RB-T, 52304, 52304P, 52306, 52306RB, 52308, 12040C01. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
What could happen
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
What gets fixed
Sure Power will contact each of its aftermarket customers and notify them of this recall. The vehicle manufacturers that used the affected products as items of original equipment will conduct their own campaigns and notify their owners. Owners will be offered an unaffected battery equalizer or DC-DC converter, free of charge.
Timeline
- Recall reported to NHTSA10 September 2013
- Owners notified15 November 2013
- Latest repair reportQ1 2015 — 12% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 September 2013.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may call Sure Power at 1-855-450-3594 or e-mail Sure Power at recalldc@cooperindustries.com.
Official source
- Recalling manufacturer
- Sure Power, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.