- Vehicles
- 1
- Built between
- Nov 2011 – Jul 2012
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 19 April 2013
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between November 2011 and July 2012. If yours was built outside that window, it is not part of this recall.
- 2013 Prevost H3-45Built November 2011 to July 2012
What the defect is
Prevost is recalling one model year 2013 H3-45 coach bus manufactured November 14, 2011, through July 3, 2012. In the affected bus, the transmission has the wrong software and may not lock to prevent movement while the wheelchair lift door is open. Thus, this bus fails to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems for Motor Vehicles."
What could happen
Without the transmission locking to prevent movement, if the parking brake lock fails while the wheelchair lift door is open, the bus may unexpectedly move, increasing the risk of injury.
What gets fixed
Prevost has notified the owner, and the transmission is being reprogrammed, free of charge.
Timeline
- Vehicles builtNovember 2011 to July 2012
- Recall reported to NHTSA19 April 2013
- Owners notified19 April 2013
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 April 2013.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Prevost at 1-418-883-2888 x 6558. Prevost's campaign recall number is SR13-25.
Official source
- Manufacturer's recall number
- SR13-25
- Recalling manufacturer
- Prevost Cars, Inc.
- Safety standard
- FMVSS 403
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.