- Vehicles
- 111
- Built between
- Feb 2013 – Apr 2013
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 28 June 2013
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between February 2013 and April 2013. If yours was built outside that window, it is not part of this recall.
- 2013-2014 Newmar BAY StarBuilt February 2013 to April 2013
- 2013 Newmar BAY Star SportBuilt February 2013 to April 2013
- 2013-2014 Newmar Canyon StarBuilt February 2013 to April 2013
- 2013-2014 Newmar Dutch StarBuilt February 2013 to April 2013
- 2013 Newmar VentanaBuilt February 2013 to April 2013
- 2013 Newmar Ventana LEBuilt February 2013 to April 2013
What the defect is
Newmar Corporation is recalling certain model year 2013 Bay Star Sport, Ventana and Ventana LE and model year 2013-2014 Bay Star, Canyon Star and Dutch Star motorhomes. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
What could happen
If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
What gets fixed
Newmar will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on June 28, 2013.
Timeline
- Vehicles builtFebruary 2013 to April 2013
- Recall reported to NHTSA1 May 2013
- Owners notified28 June 2013
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 1 May 2013.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Newmar at 1-574-773-7791 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Official source
- Recalling manufacturer
- Newmar Corporation
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.