- Vehicles
- 3,705
- Built between
- Apr 2010 – Jun 2013
- Models
- 9
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 8 July 2013
- Repaired
- 41%
- Unrepaired
- 20
Does this affect my vehicle?
This recall covers vehicles built between April 2010 and June 2013. If yours was built outside that window, it is not part of this recall.
- 2010-2013 Glaval PrimetimeBuilt April 2010 to June 2013
- 2010-2013 Glaval SportBuilt April 2010 to June 2013
- 2010 Glaval SynergyBuilt April 2010 to June 2013
- 2010-2013 Glaval Titan IIBuilt April 2010 to June 2013
- 2010-2013 Glaval UniversalBuilt April 2010 to June 2013
- 2010-2013 Glaval Bus ApolloBuilt April 2010 to June 2013
- 2010-2013 Glaval Bus Concorde IIBuilt April 2010 to June 2013
- 2010-2013 Glaval Bus EntourageBuilt April 2010 to June 2013
- 2011-2013 Glaval Bus LegacyBuilt April 2010 to June 2013
Repair progress
20 of 3,705 vehicles in this recall had still not been repaired as of Q4 2015.
41% repaired — 1,529 of 3,705 reported
- Owners not reachable
- 2,146
- Scrapped or exported
- 10
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Glaval Bus is recalling certain model year 2010-2013 Universal, Concorde II, Entourage, Primetime, Titan II, Apollo, and Sport buses, certain model year 2011-2013 Titan II lf and Legacy buses and certain model year 2010 Synergy buses. The affected buses are equipped with a rear interior air conditioner evaporator which may come loose from its ceiling mounting over time.
What could happen
The evaporator unit may detach from the ceiling and fall increasing the risk of injury.
What gets fixed
Glaval will notify owners, and dealers will tighten and replace the air conditioner evaporator mounting bolts, as needed, free of charge. The recall began on July 8, 2013.
Timeline
- Vehicles builtApril 2010 to June 2013
- Recall reported to NHTSA15 July 2013
- Owners notified8 July 2013
- Latest repair reportQ4 2015 — 41% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 15 July 2013.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Glaval at 1-800-445-2825 or glavalcustomerservice@forestriverinc.com.
Official source
- Manufacturer's recall number
- 09E-061
- Recalling manufacturer
- Glaval Bus Division
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.